Frequent Ask Questions

Where does the waste go?

At New Look Waste, we partner with Fresh Start Waste Services, ensuring zero waste to landfill. Your recycled waste is taken to Recycling Resources at Fresh Start, where it is processed sustainably. We are committed to environmentally responsible waste disposal.

What waste types do you collect?

We offer waste collection for a variety of waste types, including:

General Waste (white bags with black lettering) – Non-recyclable business & household waste
Food Waste (green bags) – Ideal for restaurants & catering businesses
Paper & Cardboard (white bags with green lettering) – Office waste, packaging materials
Mixed Recycling (clear bags) – Plastic, cans, tins
Glass Waste (red bags) – Bottles & jars
Bulk Waste – Large furniture, appliances, construction debris

How does the prepaid bag collection service work?

Our prepaid bag service offers a flexible waste collection option for businesses in Manchester City Centre. Simply:

1. Order bags online via our website.

2. Fill your bags with the correct type of waste.

3. Leave them at the designated collection point before 10 AM.

4. Our team will collect and dispose of them responsibly.

We offer same-day collections for orders placed before 10 AM or next-day service.

How do I request a bulk waste collection?

If you have large waste items such as furniture, appliances, or construction debris:

1. Upload a picture of the waste you need removing.

2. Provide details about the size and type of waste.

3. We will send you a quote and arrange collection at a convenient time.

Do you provide duty of care/waste transfer notes?

Yes! All customers receive waste transfer notes documenting:
Our waste carrier details
The location where the waste is processed
The type of waste collected

This ensures full compliance with UK waste regulations.

What payment methods do you accept?

We offer multiple payment options, including:
Card payments – Online or over the phone
Bank transfer – Secure direct payments
Cash payments – Available for in-person transactions
Website checkout – Convenient online ordering

If you have any further questions, feel free to contact us! We're happy to help.

Got a question?

What sets us apart

Environmental Responsibility

We’re dedicated to minimizing our environmental impact by recycling waste whenever possible.

Quality Assurance

New Look Waste is a quality assured company, holding a certificate of accreditation from National Britannia.

Regulatory Compliance

Our Environment Agency Carrier Number (CBDU46543) and Duty of Care Transfer Note guarantee that your waste is treated and disposed of responsibly.